Visit CONNECT to find links to Oracle, which contains HR information, tools and support. In Oracle, you can update your email or mailing address and emergency contacts.

U.S. employees may access their pay stubs and tax forms by logging in to UKG and navigating to the Pay section. For additional payroll support, please email the U.S. payroll team at payroll@premiumretail.com.  
 
Canadian employees may access their pay stubs and tax forms by logging in to PEO Canada. Your payroll is processed by PEO Canada who may be contacted at employee.admin@peocanada.com.  

If you’ve forgotten your UKG password, go here to reset it. Enter your username to start the process of resetting your password.  
  
If you don’t know your UKG username (Employee ID), log in to 360. Scroll down and click on Payroll Information. After that, scroll down to where it says UltiPro – Ultimate Software Payroll Website. Use your provided username and password to log in to UKG. 
  
If you are locked out of your UKG account, please email payroll@premiumretail.com.

You can access your W-2 via UKG. Click the Menu and navigate to Myself and then to Pay.

If you don’t know your UKG username (Employee ID), log in to 360. Scroll down and click on Payroll Information. After that, scroll down to where it says UltiPro – Ultimate Software Payroll Website. Use your provided username and password to log in to UKG. 

Once logged into UKG, click Menu and then click the Myself tab. Under Pay, click on W-2. Please email payroll@premiumretail.com if you require further assistance.

Visit CONNECT, Acosta Group’s associate hub, for the most up-to-date benefits guides, resources, and contact information.

Contact Benefitfocus at 1-833-995-2263 or AcostaBenefits@benefitfocus.com for help with benefits questions, new hire enrollment, open enrollment, qualifying life event, dependent verification, and beneficiary updates.

If you’ve forgotten your UKG password, go here to reset it. Enter your username to start the process of resetting your password.  
  
If you don’t know your UKG username (Employee ID), log in to 360. Scroll down and click on Payroll Information. After that, scroll down to where it says UltiPro – Ultimate Software Payroll Website. Use your provided username and password to log in to UKG. 
  
If you are locked out of your UKG account, please email payroll@premiumretail.com.

Apply for Leave of Absence/FMLA by contacting Alight.

US Associates: https://acosta.myleaveproservice.com or 1-866-869-0740
Canada Associates: https://acostagroup.absenceconnect.ca or 1-866-572-5664

Visit CONNECT for checklists, guides, policies, and other resources to support you with the leave of absence and accommodation processes. Search for “leave of absence” or “accommodation” for a comprehensive list of resources.

Balancing your work and home life can be challenging. Premium offers an Employee Assistance Program (EAP) to all employees, so you don’t have to face challenges alone. Up to five in-person counseling sessions are included, and unlimited over-the-phone support is available 24/7/365.

The EAP’s online portal includes resources to improve your health, care for your loved ones, get help with legal or financial matters and much more. Through the EAP, you can receive immediate support and guidance, as well as assessments and referrals for further services.
 
Visit CONNECT and search “Benefits Guide” for more information. All EAP conversations are voluntary and strictly confidential.