If you’re a US-based employee, you may update your personal information within UKG. Upon login, navigate to Myself and then Personal. Within your Employee Summary, you may update your name, address or telephone number and add an emergency contact.

 

U.S. employees may access their pay stubs and tax forms by logging in to UKG and navigating to the Pay section. For additional payroll support, please email the U.S. payroll team at payroll@premiumretail.com.  
 
Canadian employees may access their pay stubs and tax forms by logging in to PEO Canada. Your payroll is processed by PEO Canada who may be contacted at employee.admin@peocanada.com.  

If you’ve forgotten your UKG password, go here to reset it. Enter your username to start the process of resetting your password.  
  
If you don’t know your UKG username (Employee ID), log in to 360. Scroll down and click on Payroll Information. After that, scroll down to where it says UltiPro – Ultimate Software Payroll Website. Use your provided username and password to log in to UKG. 
  
If you are locked out of your UKG account, please email payroll@premiumretail.com.

You can access your W-2 via UKG. Click the Menu and navigate to Myself and then to Pay.

If you don’t know your UKG username (Employee ID), log in to 360. Scroll down and click on Payroll Information. After that, scroll down to where it says UltiPro – Ultimate Software Payroll Website. Use your provided username and password to log in to UKG. 

Once logged into UKG, click Menu and then click the Myself tab. Under Pay, click on W-2. Please email payroll@premiumretail.com if you require further assistance.

Full-time U.S. employees can access benefits information in UKG. If you have insurance questions, please email acostabenefits@benefitfocus.com or call 833.995.2263. Apply for Leave of Absence/FMLA by calling 888.288.1495 or visit matrixabsence.com.

Part-time U.S. employees 
The American Worker provides health benefit options to all part-time 360 employees regardless of hours worked. Browse plans in Benefitfocus. 

Note: The American Worker is not meant to replace comprehensive coverage. Dental and vision are not covered through The American Worker. 

Balancing your work and home life can be challenging. Premium offers an Employee Assistance Program (EAP) to all employees. With SupportLinc, you don’t have to face challenges alone. SupportLinc provides guidance and resources for family and personal issues that may affect your life, including education planning, stress management, legal and financial counseling and dependent care assistance.  
 
Visit SupportLinc for more information or connect to a counselor for free support services by email or phone. The group code is Acosta.