On-Demand Digital Support

Connect information seekers with actionable answers from real product experts.

      Why it works     

We’ve developed the technology to give consumers expert access like never before.

Retail associate in a virtual sales training class
Premium on demand

The COVID-19 pandemic accelerated omnichannel shopping. We made the experience more human.

 SEE HOW WE DELIVERED DOUBLE-DIGIT GROWTH

Connect on your customers’ terms.

Premium On Demand connects shoppers with live brand experts before, during and after purchase decisions. With just a click, On Demand puts engaging expert representatives right at your customers’ fingertips.

  • Shoppers access via e-commerce or in-store signage
  • Trained, certified and uniformed representatives
  • Customize the interface with your branding
  • No app installation or required sign-in

KEY BENEFITS

Premium quality experiences. Ready to go.

  • Better connections

Answer questions, provide tech support and drive sales with easy one-on-one virtual consultations.

  • Seamless engagement

On Demand’s simple web-based platform requires no app installation or sign-in.

  • Measurable results

Measure the effectiveness of conversations through sales data and consumer feedback.

Results

4.3/5.0

CUSTOMER SATISFACTION

90%

WOULD RECOMMEND

22%

CONVERSION

Schedule a demo to see product expertise in action.

Let’s Get Started