Premium’s merchandising field team and Retail Contact Center joined forces for Rite Aid to achieve 99% reset execution of stores with required materials.
Rite Aid selected Premium to complete their Diabetes Solution Center resets containing nearly 80 SKUs across 20 manufacturers. The project involved two module resets – a three-sided display and a two-foot endcap display – in more than 500 stores within a two week period.
Armed with detailed instructions developed in partnership between Premium and Rite Aid, the POG, and a toolkit, Premium Representatives reset the Diabetes Solution Center displays. Team members cultivated a relationship with store management by introducing themselves and explaining their in-store tasks.
After completing the reset at Rite Aid stores, Representatives captured and uploaded photos of their completed modules and reported their activities in Premium’s real-time enterprise management system, QTrax.
Premium’s Retail Contact Center offered Representative support throughout the project – before, during, and after visits – as well as managed follow-up visits to stores previously missing materials.
Learn more about our merchandising solution here.