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Support

We work hard to complement our strategy, merchandising, brand advocacy and technology solutions with innovative answers to retail challenges. Using our operations center, video production facilities and fulfillment facilities, we support our clients in every goal – big or small.

Support Premium

Technology drives us forward. We pursue, design and develop technologies that help our clients gain real-time insights from the field.

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Support Solutions

Operations Support Center

Operations Support Center

Premium’s Operations Support Center (OSC) provides robust support to Premium’s clients and field employees. Over 70 operations specialists monitor photos and reporting from the field to optimize compliance and performance in real time with multi-tiered troubleshooting and resolution.

Video Production

Video Production

Premium’s video production team can produce incredible videos to train in-store representatives, market your product or tell your story more effectively. Fortune 500 companies partner with Premium for our creative capabilities – not to mention our production facility with green screen capabilities.

Fulfillment

Fulfillment

Premium’s National Logistics and Distribution Center (NLDC) is centrally located in St. Louis, Missouri. The facility offers 130,000 square feet of climate controlled storage space, state-of-the-art security systems and an enhanced pick-and-pack system, along with a team of experienced fulfillment coordinators. Everything is backed by a wealth of reporting and tracking capabilities and seamless integration with USPS, UPS and FedEx systems.

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