Who is Premium Retail Services?
Premium represents your favorite brands at retail, helping to drive brand awareness and sales. Family owned and operated since our founding in 1985, we have thousands of Premium employees across North America.
Our Shared Services merchandising team makes up more than 3,000 team members. In an average week, the team visits more than 8,000 retail locations across 50 states and Puerto Rico.
What does Premium's merchandising team do?
Some retail stores have internal merchandising departments. In most cases, though, retailers rely on a third-party labor agency – or 3PL – to audit, stock product, build product displays, or reset signage and coupons. Merchandisers work behind-the-scenes at all your favorite stores, ensuring that shoppers can find the products they love.
Brands partner with Premium to ensure their brand is well-represented and fully stocked across retail. Our established infrastructure and experienced workforce across North America is something that would be expensive or inefficient to implement on their own.
New to retail? Review our glossary of the 32 merchandising terms you’ll need to know.
What is it like merchandising for Premium?
Joining Premium’s Shared Services merchandising team offers variety and flexibility. Shared Services means you’ll work across several different retailers and will develop merchandising experience in many product categories over time.
Hear from the team.
“I like the freedom of working around my family’s schedule, setting my days and hours. My regional manager is kind, patient, and understanding!”
“I really feel like Premium cares about its employees. Someone is always there when I have a concern or question. They work hard, so there is no guesswork, and you know what to do for each store visit.”
“New tasks all the time, I’ve learned a lot working to solve the different challenges retailers have. Love the ability to move around the store, and have met some fantastic people.”
“I like the retail atmosphere and enjoy my part-time hours, as well as the great Premium employees that work to synchronize as a team!”
What are the hours?
Our team is generally inside stores Monday – Friday between 9 a.m. and 5 p.m., but you have the flexibility to personalize your schedule within that time frame.
Merchandising projects are pushed out to the field through QTrax, our management platform. Some jobs are date-specific, but we communicate those requirements in advance. Hours fluctuate week to week based on the business needs of our clients.
The holiday season always offers the opportunity to pick up extra hours (and earn more money!) during the busiest time in retail.
What can I expect if I come on board as a Retail Zone Specialist?
Merchandising is a physical activity. Zone Specialists stand for extended periods of time, bend and squat to place products on shelves. You will often need to turn and reach for boxes, and at times will be required to lift up to 40 pounds. Upon a job offer, Zone Specialists need to pass a background check and drug test prior to starting work.
You will be assigned a zone of store locations based on geography and will visit the stores within your zone every week. While inside the store, Zone Specialists wear a Premium polo shirt, name badge, black or khaki pants, and closed-toed shoes. You’ll need a smartphone or tablet to view these instructions, take in-store photos, and submit detailed reporting.
To help you succeed, Premium provides specific certifications and comprehensive training to work inside stores – both online and in person. Premium Zone Leaders, Retail Market Managers, and other Retail Merchandisers across the country offer support at every turn through many communication avenues including a closed social media group.
Is there any growth opportunity?
Yes! Demonstrating passion and willingness to learn can offer limitless possibilities. Zone Specialists often advance to zone and market leadership, or corporate positions within field operations and field management.
You’ll excel at Premium if you:
- Love solving problems. You build lasting relationships with your stores, looking for creative ways to improve and go above and beyond.
- Thrive on independence. You’re organized and committed to every project from start to finish. Premium can count on you to get the job done.