Recognizing 2020’s all-star employees.

Premium Employee Awards

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Celebrating Premium Standouts from 2020

Premium recognizes team members who have eclipsed expectations through a handful of significant awards each year. Congratulations to our 2020 award nominees and winners for their outstanding representation of what it means to be Premium!

2020 Culture Hero Award

Jennifer Hovestadt, Senior Manager – Training

The Culture Hero award was first established in 2019. It recognizes the efforts put forth by a phenomenal member of Premium’s Culture Team. Behind the scenes, the Culture Team cultivates relationships among Premium’s remote and office-based teams, focusing on employee recognition, engagement, and fun.

Jennifer joined Premium in 2011 as a Field Representative. In 2012, she started working full-time as a Trainer and has since been promoted to Training Supervisor and now Senior Training Manager. She is instrumental in developing training for several clients and retailers and most recently spearheaded the creation of the University of Premium.

On the Culture Team, Jennifer is known for going above and beyond, always with a positive attitude and kind-hearted approach to our initiatives. She displayed leadership, consistently coming with ideas and repeatedly volunteering to lead projects – all with a full workload on her plate.

“Jen is Premium. She demonstrates partnership and integrity in everything she does. Her natural passion drives her to do all that she can for the Premium family.”
– Sarah Wolfersberger
Culture Captain

2020 Canada Employee of the Year Award

Sean Frydman, National Field Manager

Our Employee of the Year awards recognize outstanding Premium team members whose hard work and dedication are unmatched.

Premium Canada’s 2020 winner drives results through continuous innovation, leadership and excellence in program management. Sean joined Premium in 2018 to lead our Microsoft Best Buy Store-Within-a-Store program. In 2019, his responsibility expanded to all of Microsoft’s field marketing in Canada.

“Sean is a champion for Premium, advocating for our growth and success. His creativity enables the team to eclipse expectations as he looks for fresh and innovative ways to present our value proposition and engage in exciting ways at retail.”
– Sandy Clarke
EVP – Premium Canada

Sean’s commitment to the success of the program has inspired greatness with our Microsoft team exceeding targets for 17 months in a row.

2020 U.S. Employee of the Year Award

Pavin White, Senior Logistics & Distribution Manager

Pavin started on the Client Services team in 2016, making an early impact by streamlining a system to meet the needs of a complex break-fix program. Pavin joined the team at our National Logistics & Distribution Center (NLDC) in 2018 where he helped lead our massive NLDC expansion which enhanced the services we offer to our clients.

In 2020, as the pandemic hit and disrupted every part of our business, operations at our NLDC never stopped. Pavin showed grit and tenacity when procuring essential face coverings and other supplies became a paramount need.

While adhering to new protocols, Pavin and his team continued to safely execute major initiatives for our clients and performed at a higher level of excellence than ever before.

“Pavin makes a tremendous difference in our company; his intuition and character have a positive effect on the entire organization.”
– Craig Merrifield
Sr. Director – Logistics

2020 U.S. Field Excellence Award 

Peter Rivera, Reset Project Coordinator

Since 2017, Premium field leaders have submitted annual nominations for the Field Excellence Award. The executive team votes to recognize one standout field team member for outstanding achievement, performance, personal interaction, and creativity.

Peter joined Premium in 2012 and has been promoted several times over the last eight years: Merchandising Representative, Zone Specialist, Team Lead, Project Leader, Project Manager, Zone Leader, Market Specialist and Reset Project Coordinator. Read more #GrowWithPremium success stories here.

Peter Rivera's Career Growth with Premium, between 2012 and 2020

Peter sets our clients up for successful reset projects, managing teams of up to 30 people. Not only is Peter a hard worker, but he embodies Premium’s core beliefs of family and eclipsing expectations.

“Peter is willing to do whatever it takes to get the job done. He is one of the most positive reps I have ever worked with through the 20 years I have been with Premium.”
– Julie Kauffman
Regional Manager

He often travels to areas outside of his own territory to complete work – even during COVID-19. To date, Peter has traveled to 25+ states. Store managers often request Peter to be the project Team Lead in their stores.

2020 Canada Maple Leaf Award 

Madison Farris, Recruiter

The Maple Leaf award recognizes one individual on the Canada team that has demonstrated continual excellence in performance, leadership, and an overall positive influence on the team.

Madison joined Premium as a Recruiter in 2018 and immediately made a substantial impact on finding the right talent for each of our unique businesses and clients.

Year-to-date she has recruited 460 employees and staffed an entire holiday program in 3 weeks, all during a pandemic.

“Madison is very dedicated to her work and will always go the extra step to get things done. She can find all of the needles in the haystack, and the Premium team is comprised of high-caliber talent thanks to her talent acquisition efforts.”
– Pat Balkenbush
EVP – HR

2020 Founder’s Award

Ron Travers founded Premium Retail Services in 1985 on a foundation of family, integrity, and service. After Ron passed in 2012, Brian and Kevin introduced the Founder’s Award to honor their father’s legacy, and it is the highest honor that can be bestowed on a Premium employee.

As you know, 2020 presented challenges that we never thought were possible. We faced circumstances out of our control with no idea how this crisis would impact our company and the world.

There is simply no way to award the Founders Award to just one person. Instead, we’ve chosen to recognize the entire Premium family as the 2020 Founder’s Award recipient.

“You all have risen to meet this terrible crisis head-on. By doing so, you have made Premium better and stronger.”
– Kevin Travers
CEO and Owner

We are so proud to work with each and every one of you. Thank you for your dedication to Premium, especially during a demanding year!

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